Managing People in an Organization for Middle - MyAssignmenthelp

Question: Discuss about theManaging People in an Organization for Middle. Answer: Introduction Managing people in an organisation is a critical aspect for managers. In the organizations, there is a lot of ranking where the management is organized from the top management, middle, management and also to the lower management. The top managers are in most cases the deliberators and policy makers. They relate with the middle management down the organization hierarchy to pass orders which are implemented thereafter. However, all these managers role rests on managing employee as well as the company or organizational practices. Finish Hotel is a good example of an organization. It is a service rendering organization where I practice my skills as a manager in Human Resource Department where I could manage the cleaners of Finish Hotel. In the same case, managing the people who makes the organization is as well cumbersome and stressing (Armstrong, 2016, p.85). It becomes hard to, manage other people while to some, it is easy to manage and guide. All the same, I was in a position to explo re my potential in handling the diversified categories of people in Finish hotel, though with some difficulties. Management Key Issues Relating to Hotel Workers of the Case Creating and Sustaining Commitment People in organization should always be driven by the manager towards being faithful to commitments. As a manager in the hotel, there are some issues as people should hold first, sustenance of commitments being one. In the organizational behaviour, commitment can be understood as the individual attachment to the organization. As How workers feel about their job in Finish hotel, being cleaners is very important. In real sense, managing these people is working condition require of me to help the workers at this capacity to be able to be committed to their cleaning task. However, issue such as communication barriers and cultural barriers seems to prevail. They many at times destroys the rapport between the organization workers and therefore, performance is lowered. People in the organization are very different. Diversities prevails in the organization, for instance in this hotel, the people working therein are from different ethnic groups, they are of different abilities and also, they are physically diversified (Bridges and Bridges, 2017, p.108). As a manager in this bank in Human Resource department, I was called to handle diversification of these employee so as there can be good progress in the working environment. Issues Relating to Hotel Cleaning When I was managing these people in Finish Hotel, there were the working conditions that at times seemed to burden the employees, the cleaners. In some cases, there were a lot of work to be done and sometimes the items and tools for work were insufficient, like the trolleys to serve the customers. With this conditions, the cleaning exercise would not be as efficient as it would be expected to be. Being the manager, one of the things that was paramount was to encourage the cleaners, one should understand the workers and the condition of the workplace so that the expectations towards them can be controllable. Having no right to expression to the cleaners also persisted to be a challenge. It does not sound good, and in fact, it did not. The management, especially the top management had a limited room for expressions. The cleaners limited scope to criticize and question the organizers made them dump and they preferred keeping all issues to themselves. Communication in the Workplace Reflecting on the communication and the strategies involved thereof in Finish hotel is an issue that I observed as well. Communication is the channel that people use in organization to collect and coordinate the goals and the organisational strategies. I witnessed some cases as a manager in Finish hotel where some of the members were reluctant to effective communication. Managing some people who will always have poor attitude towards work and use nonverbal cues or gestures to express dissatisfaction would not be easy (Moreno-Salamanca and Mele, 2017, p. 199). One need to respond appropriately to all these workers personality so as there could be no issues on dissatisfactions. Motivation and Appraisals to Employee As a manager, motivating employee is a primary step that should be embraced when good work has been noticed. This means that in the organization, there will be some times where people, for instance the cleaners in Finish Hotel, will perform very well. Rewarding them would lead to better performance. Failure to motivate the employee, the managers break the psychological contract of the employee and poor performance results. Thus, effective and efficient motivational strategies should be upheld. How I have Learnt from the Case Study This case study has helped me to develop some managerial skills that, as a partner in the HRM office, the line management should have its roles checked. Managing some people from different status calls me to think of collective bargaining on the rights of the low management workers. I am in a position to practice these skills in the field when I get in my career. I have as well learnt that, in managing people in an organization, the key goal is to improve the productivity and increasing the overall profitability. The workers are entitled to their basic salaries to keep them in their good working conditions and therefore, as a manager, I should look into ensuring that they do smart work for the organization as well. For the case of Finish Hotel, the productivity had been maintained to a good degree. The organization would count on its employee. This is as a result of proper management which would help the organization leadership in HRM department. According to (Evans, and Lindsay (2013), the profits of the company after disposing and selling its intended goods and services should be constant and up to the expected standards. In managing people, I have to make sure that the productivity of the employee is proportionate to the expected standard so as the profits to individuals and the company could be realized as well. How the Course and the Case Studies has Helped me Since I am a potential manager, I have been assisted by this course in realizing much in organisation management and managing people. The case of Finish Hotel has assisted me to identify myself as a manager and explored deeper into employer employee relationship in the company. I have also been enlightened on the issues around the hotel management. Aspects like work pressure, communication, barriers and also motivation of employee are now not new to me. I can be in a position to handle the workers with their diverse needs and attend to them from what I have learnt from this course. There are very many theories that I had studied in classroom. The course had exposed me to a variety of theoretical knowledge on managing people. Right now, I have been able to check their applicability and validity in the real organizational phenomena. The case study and drafting of the report has been helpful in making my mind and thinking broad in checking the norms of the company as I explored the literature of many scholars when I was writing my drafts in this course. I have been able to work on different functions of the organisation like the normative and implementation functions and organisation functions from the knowledge acquired in this course unit. Conclusion In managing people in an organization, you will always expect ups and downs as a manager. Issues will rise each day and as a manager, one need to be in a position to handle them as they come. Proper management, ensuring interactive environment is created would lead a firm such as Finish Hotel (Risl and Kara, 2015, p.31). Top managers need to efficiently study the art of managing people and handling group dynamics so as there would be better practices in the organization. Reference Armstrong, M., 2016. Armstrong's Handbook of Management and Leadership for HR: Developing Effective People Skills for Better Leadership and Management. Kogan Page Publishers. Bridges, W. and Bridges, S., 2017. Managing transitions: Making the most of change. Da Capo Press. Champoux, J.E., 2016. Organizational behavior: Integrating individuals, groups, and organizations. Routledge. Evans, J.R. and Lindsay, W.M., 2013. Managing for quality and performance excellence. Cengage Learning. Moreno-Salamanca, A. and Mel, D., 2017. Virtues and Principles in Managing People in the Organization. Handbook of Virtue Ethics in Business and Management, pp.199-209. Risl, M. and Kara, E., 2015. Crisis Management in Hotel Business in Finland: Viewpoint of the Receptionists. Tuulentie, S. and Heimtun, B., 2014. New rural residents or working tourists? Place attachment of mobile tourism workers in Finnish Lapland and northern Norway. Scandinavian Journal of Hospitality and Tourism, 14(4), pp.367-384. Tuulentie, S. and Lankila, J., 2016. A Hotel Waiting for Renovation: Pallas as a Challenging Case for Tourism Development in Finnish Lapland. Tourism Destination Development: Turns and Tactics, p.209.